Shipping Policy

At April Marketing Store, our goal is to ensure that your orders are delivered to you as quickly, securely, and efficiently as possible. This Shipping Policy outlines all relevant details regarding shipping methods, delivery timelines, shipping charges, and other logistics-related information. By placing an order on our website, you agree to the terms outlined in this policy.

1. Order Processing Time

We aim to process and ship all orders as quickly as possible. The standard processing time for orders is:

  • 1–3 business days for in-stock items

  • Orders placed on weekends or holidays will be processed on the next business day.

Once your order is processed, you will receive a confirmation email with tracking information when your item has shipped.

2. Shipping Locations

We currently ship to:

  • All 50 U.S. states, including Alaska and Hawaii

  • U.S. territories such as Puerto Rico, Guam, and the U.S. Virgin Islands

  • International destinations (selected countries — please check availability during checkout)

If your location is not listed or unavailable during checkout, please reach out to us at support@aprilmarketing.store to confirm shipping options.

3. Shipping Methods and Delivery Timeframes

We offer a variety of shipping methods based on your location and order type. Estimated delivery times after the order has been shipped are:

📦 Domestic (U.S.) Shipping

  • Standard Shipping: 4–7 business days

  • Expedited Shipping: 2–4 business days

  • Overnight Shipping: 1–2 business days (available in selected areas)

🌍 International Shipping

  • Standard International: 7–21 business days

  • Expedited International: 5–10 business days

Delivery times may vary depending on the destination, customs processing, weather, or other unforeseen delays.

4. Shipping Charges

Shipping charges are calculated based on the weight, dimensions, destination, and shipping method selected. Final shipping fees will be displayed at checkout before payment. We may offer:

  • Free standard shipping on orders over a certain amount (e.g., $50 – based on promotions)

  • Flat-rate shipping for select products or regions

We do not charge any hidden fees. International customers, however, may be responsible for duties, taxes, or customs charges imposed by their local government.

5. Tracking Your Order

Once your order is shipped, you will receive an email containing a tracking number and a link to track your package. Please allow 24–48 hours for the tracking information to update.

If you do not receive a tracking number or your tracking status has not updated within 3 days of receiving your shipping confirmation, please contact us at support@aprilmarketing.store.

6. Delays and Lost Packages

We are committed to making sure your package arrives safely. However, sometimes delays may occur due to:

  • Carrier delays (e.g., USPS, FedEx, DHL)

  • Natural disasters or severe weather

  • Customs clearance for international orders

  • Incomplete or incorrect shipping addresses

If your package is delayed or appears to be lost, please notify us as soon as possible. We will contact the carrier to initiate an investigation and do our best to resolve the issue.

7. Incorrect or Incomplete Address

It is the customer’s responsibility to provide the correct shipping address during checkout. If you notice an error in your address after placing the order, contact us immediately at support@aprilmarketing.store.

If a package is returned to us due to an incorrect or incomplete address:

  • We will contact you for the correct address.

  • You may be responsible for additional reshipping fees.

8. Pre-Orders and Backordered Items

If your order contains a pre-order or backordered item, your entire order may be held until the item is in stock. We will provide you with an estimated shipping date, and you’ll have the option to request split shipments (additional charges may apply).

9. Damaged or Missing Items

If your order arrives with damaged or missing items, please take the following steps within 7 days of delivery:

We will investigate and provide a replacement or refund as appropriate.

10. Customs, Duties, and Taxes (International Orders)

International customers may be subject to customs fees, import duties, or taxes once the shipment reaches their country. These charges:

  • Are the responsibility of the recipient

  • Are not included in the purchase or shipping cost

  • Vary by country and are determined by local customs authorities

Please contact your local customs office for further details about duties and taxes.

11. Shipping Policy Updates

April Marketing Store reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review our shipping policy periodically for any updates or changes.

12. Need Help? Contact Us

If you have any questions, concerns, or special shipping requests, our customer service team is here to help:

📧 Email: support@aprilmarketing.store
🌐 Website: https://aprilmarketing.store

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